Please follow the direction as stated below. The help you receive here is free. Select your desired files and a list of links will be sent by email. Followed the directions and its now scanning. Search Advanced Search section: Javascript is disabled in this browser.

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Problem with HP 3380 Laserjet Printer

If you wish to show your appreciation, then you may donate to help keep us online. Select your operating system and versionChange Detected operating system: See your browser’s documentation for specific instructions. Use a dry q-tip and clean the mirror a couple of times and then move the scanner back scanneer the right and then use the pliers to move it the rest of the way to the right side.

Move the belt a little at a time until it moves the scanner almost over the opening and then use your gp to move it over the opening. Choose ‘Refresh’ to update the list. Can someone please advise.

Cleaning it worked great. Followed the directions and its now scanning. Privacy Policy Terms of Use.


I have been on the HP website and tried everything stated there for this type of problem, even re-installing the drivers and updating the firmware but to no avail.

No software or drivers are available for this product with the selected operating system. Tell me scanjer you’re looking for and I can help find solutions.

The Virtual Agent is currently unavailable.

I’ve forgotten my password. How does HP install software and gather data?

Please verify your product is powered on and connected, then try again in a few minutes. This happens all the time.

HP LaserJet Scanner Error | FixYourOwnPrinter

Join other members! Or turn on and turn off repeatedly almost 20 times for moving scanner to the opening Look down and you will see a mirror right side gab under the scanner light.

Gee I could have sworn I wrote those directions at least 20 times on this site over the last few years.

When you create an account, we remember exactly what you’ve read, so you always come right back where you left off. Post back and let us know how 338 get on. Modify your browser’s settings to allow Javascript to execute.

Asia Pacific and Oceania. Europe, Middle East, Africa. Along with SpywareInfoit was one of the first places to offer online malware 33380 training in 3380 Classroom. Posted 29 January – Operating System – Windows 7, Windows 8, Windows 8. The list of recommended drivers for your product has not changed since the last time you visited this page. What could be the problem or am I doing something wrong?


HP LaserJet 3380 Scanner Error

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Cleaned it well, cleaned the glass the best I could, and it worked! Scanner scans even better than before. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.