Did you make any hardware or software changes to your computer prior to the issue? To use smart cards with local desktops, you must select a bit or bit key size during smart card enrollment. Right click Computer , select Properties , Device Manager link upper left corner of the screen , scroll down to Smart card readers, select the little triangle next to it to open it up. This computer must have the authority to issue smart card certificates for users, and it must be a member of the domain you are issuing certificates for. Verify your firmware version before going through this process How satisfied are you with this reply?

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What is the make and model of your computer? It will NOT work in virtual Windows examples: Tell us about your experience with our site.

How satisfied are you with this response? Thank you very much in advance! If it does not help, use method 2. The Microsoft Activcliet Web site includes detailed information on planning and implementing smart card authentication for Windows systems.

Smart Card Authentication Requirements

Each client system that uses a smart card for user authentication must have the following software and hardware: I would suggest you to try following methods and check if it helps. Copy the folder inside to a new folder. To Verify whether your driver did or did not install, follow these instructions: Select acticvlient triangle next to Smart Card Readers.

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I had the same problem but cleared up once I restarted the computer after I verified all certificates were installed correctly.

Please do let us know if you need any further assistance. A Windows-compatible smart card reader.

Smart Card Reader cannot perform this requested operation

Verify your firmware version before going through this process Click the Device Manager link on the left side of your screen. If you computer fails to recognize the CAC reader driver, you may need to try a different computer to do the update.

If you don’t see it, you can also acttivclient Start, In the Start Search line type in: Hello Long, Thank you for posting your question on Microsoft community. Right click Computerselect PropertiesDevice Manager link upper left corner of the screenscroll down to Smart card readers, select the little triangle next to it to open it up. Select the folder if using the firmware update driver below, fard at the driver folder, do not ‘dig’ down to AND or Intel folders and then OK.

To determine whether smart cards are supported for a specific type of View Client, see the feature support matrix in the Using View Client document for that type of client. Hit OK, then select Extract lower right corner of this window.

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Firmware Update for SCR How do I activclieht a bootable USB drive from an. Last Update or Review: Client systems that use a smart card for user authentication must meet certain requirements.

Smart card authentication is not supported by all View Clients. Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.

I found you can just right-click each downloaded certificate, click “install certificate” and let the wizard automatically select the correct location based on the sart.

MilitaryCAC’s Alternative locations to ActivClient software page

StartSearch programs and files in Windows 7, 8. Click the desktop icon on the left. You should now see your new folder on your desktop to open up. How do I create a bootable CD from an.